Our Approach

4 Benefits of Complete IT Support

As a trusted managed service provider (MSP), we know a thing or two about optimizing technology to work around your needs. It’s time to move on from the days of break-fix IT, which involved you having to call up your IT guy when your computer stopped working and billing them hourly to fix it. This method leads to increased downtime and diminished business continuity – outcomes that could kill your thriving business!

With managed IT services, you get complete IT support for a flat, monthly rate. This means all of your IT needs are taken care of at all times, and your network stays up and running continuously. Think of it like this – would you rather visit the doctor every time you got sick (and have your doctor profit off your sickness) or receive complete and continuous treatment to prevent getting ill in the first place? Of course the latter! Here are the top four benefits of complete IT support:

1. Unlimited, Proactive Support for Everyone

Managed IT service means proactive support 24/7 and unlimited access to highly qualified IT professionals who can monitor your network for lurking problems and readily provide their expertise in any case. Without working technology, it would be impossible for your business to run efficiently. With managed IT support, you’ll experience better performance, fewer technical glitches, and reduced downtime. Your success equals our success!

2. Scalability for Future, Long-Term Growth

For you to grow your business and ensure long-term success, it’s critical to have a flexible IT infrastructure that scales with you. Maybe you’re expanding your workforce, and you need more equipment for additional support? Or perhaps you need to update your hardware and software to keep up with the evolving business technology landscape? With NCGIT managing your infrastructure, you get exceptional IT services for a variety of your needs. We’ll allow technology to grow with you so that you can reach your maximum potential. And rest assured – we provide a seamless transition so you’ll experience as little business disruption possible.

3. Gives You Peace of Mind

You gain incredible peace of mind, having the knowledge that everything associated with your network security and reliability is handled by expert IT staff. You have a business to run, and the last thing you need is tech problems getting in the way of doing your job. We’ll take care of your entire IT infrastructure so you can get back to running your business.

4. Predictable, Monthly Spending

Managed services are the safest bet for your business in this digital age. And you can get it for a flat, monthly rate. Say goodbye to outrageous upfront costs that are associated with the break-fix IT model. Managed IT support allows you to budget effectively and utilize technology to your greatest advantage.

To learn how you can experience the various benefits of fully managed IT support, contact NCGIT for a free consultation!


Simple IT Solutions to Solve Your Business Pain Points

Finding What Your Pain Points Are

Are you looking to solve your business pain points? Well, the first thing that you need to do is figure out exactly what those pain points are, and then dig below the surface level. For example, your surface issue might be that your employees are having trouble finishing projects on time. This is an identifiable problem, but it might be difficult to understand why it is happening without digging deeper. Upon greater analysis, you might find that your employees aren’t finishing projects on time because they need to send large files back and forth. This is a challenge that can be overcome with the right IT solutions, such as cloud computing services that allow multiple parties to view and edit a document in the cloud. Once you’ve determined your pain points, you can figure out what IT solutions you need to address and solve your business challenges.

Managed Services

Managed service solutions are useful for times when you need to solve an automation problem. Making and receiving payments, backing up your systems, and complying with government regulations are just a few things that you can do through automation. Automation frees up more time and resources for you to allocate towards business activities that promote growth. Instead of having to handle day-to-day processes manually, you can spend more time managing your business with the benefits of workflow automation. Businesses of all sizes and industries use managed services in order to make their employees more productive.

Cloud Computing

Cloud computing is one of the most popular IT solutions because it solves many challenges at once. Cloud computing helps to quicken the pace of projects, allowing your employees to meet deadlines faster, and boosts collaboration in the workplace. It also helps for sharing large files and acts as a natural backup for your systems.

Network Security

Network security is an important part of any business, and it’s becoming a hot topic in the IT realm. Your critical files and your customers’ data need to be protected from hackers and data thieves who have grown sneakier and more cunning in their methods than ever before. If you are worried about the security of your systems, you can shore up your weak points and strengthen your defenses through network security services.

Complete IT Package

More and more IT firms are offering complete IT service packages — everything from managed services to IT consulting — all in a single package that clients pay for on a monthly basis. These packages allow clients who aren’t as IT savvy to get all of the services and IT solutions they need in one place, while paying a predictable expense that they can budget for.