Managed IT support is defined as a set of onsite or remotely-delivered services that are prepaid for on a recurring basis. Managed Service Providers (MSPs) assume complete responsibility for the management and delivery of these services and their outcomes. According to the CompTIA study, “46% of managed IT service users have cut their annual IT costs by 25% or more and 50% of managed IT service users have cut their annual IT costs between 1 to 24%.” Having unlimited access to IT support at one flat, monthly rate can increase business profits, and here’s a few ways how.
Businesses of all sizes can reap the benefits of having a fully dedicated team of certified IT professionals all for an affordable, flat monthly rate. A fixed monthly payment plan helps you keep track of what you’re receiving and what to expect. There are no unexpected charges or changes in rates.
Allowing an MSP to proactively monitor your infrastructure by moving your business applications and services into a data center increases performance of staff and reduces downtime. Centralizing your important business systems within data centers will eliminate excessive hardware and decrease the cost generated from overuse of power.
Managed IT support provides regular activity reports every step of the way about averted threats to your technology. A managed IT services offering also provides 24x7x365 support. Enjoy the comfort in knowing that a remote worker will be able to keep your data and applications safe at all times.
Your time is precious and needs to be treated so. No one can afford downtime. With a few hours of proactive maintenance, your business reduces the risk of downtime. Problems that do arise will be resolved immediately in order to halt loss of revenue or production
Another major benefit that managed IT support can provide is freeing your internal IT staff to work on specific core business projects in order to generate more revenue. By trusting our IT experts, you remove the need for your staff to handle the mundane day-to-day tasks.
Overall, companies who are using managed IT services are saving money and growing more profitable due to the dedicated support of their IT companies. Allow NCGIT to be your trusted IT advisors and help guide you to the right solutions.